Return and Refund Policy

At Trend & Bend, we want you to be completely satisfied with your purchase. If you are not happy with your order, you may return it under the following conditions:

Eligibility for Return

• Items must be returned within 15 days of receiving your order.
• Products must be unused, in their original condition, and include all tags and packaging.

Refund Process

• Refunds will be issued to the original payment method within 15 business days of receiving the returned item.
• You will be notified via email once your refund is processed.

Shipping Costs

• Return shipping costs are the responsibility of the buyer.
• Original shipping charges are non-refundable.

Exchanges

• To exchange an item for a different size or color, please indicate your request in the return form.
• Exchanges are subject to product availability.

Damaged or Defective Items

• If your item arrives damaged or defective, please contact us within 15 days of delivery.
• We will arrange a return and provide a full refund or exchange at no cost to you.

How to Initiate a Return

1. Contact us at sales@trendsandbend.com to request a return authorization.
2. Pack the item securely in its original packaging.
3. Ship the item to the address provided in your return instructions.

For questions or assistance, contact us at:
Email: sales@trendsandbend.com
Address: 13 Lawrence Hill Industrial Park, Bristol, BS5 0EB, UK
Phone: +447838267191